Terms & Conditions

OVERVIEW

This website is operated by NOVIAHE. Throughout this site, the terms “we”, “us”, and “our” refer to NOVIAHE. Our website, including all content, tools, and services available on this platform, is offered to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices outlined in these Terms of Service.

By accessing our website, creating a user account, placing an order, submitting site content, subscribing to updates, downloading site materials, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as all referenced additional policies and hyperlinked documents. These Terms apply to all site users, including browsers, customers, shoppers, and content contributors. If you do not accept these Terms in full, you are not authorized to access or use our website and services.

These Terms constitute a binding legal agreement between you and NOVIAHE. They govern your access to and use of noviahe.com, including all website content, features, products, services, user accounts, downloads, communications, and functional tools provided on or through the platform. Any new features, tools, or services added to our website in the future shall also be subject to these Terms of Service.

We reserve the right to update, revise, or replace any portion of these Terms at any time by posting updates on this page. It is your sole responsibility to review these Terms periodically for changes. Your continued use of the website following posted revisions constitutes automatic acceptance of the updated Terms.

Certain products, services, promotional activities, subscriptions, and site transactions may be governed by Additional Terms, including specific policy rules, consent agreements, refund guidelines, and campaign terms. In the event of a conflict between these general Terms and Additional Terms, the Additional Terms shall prevail for the specific service or transaction they govern.

Your use of this website is also subject to our Privacy Policy, which outlines our practices for collecting, using, storing, and disclosing your personal information. The Privacy Policy is incorporated into these Terms by reference and governs all user data interactions on our WordPress-based platform.

Our website is built and hosted on a secure WordPress e-commerce framework, supported by third-party technical service providers that enable our online retail operations, product displays, and order processing functions.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you have reached the age of legal majority in your resident jurisdiction. If you are a legal guardian, you consent to the use of this site by your minor dependents.

You agree not to use our products, services, or website functions for any illegal, unauthorized, or infringing purpose. You shall comply with all local, national, and international laws applicable to your site usage. You are prohibited from transmitting malicious code, including viruses, worms, or destructive programming, through our platform. Any violation of these Terms will result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, or terminate user accounts for any legitimate reason at our sole discretion, at any time.

You acknowledge that non-payment related user content transmitted on our site may be transferred unencrypted across digital networks to adapt to technical connection requirements. All credit card and payment information is fully encrypted during network transmission to protect your financial security.

You may not reproduce, duplicate, copy, resell, exploit, or distribute any portion of our website content, services, or platform resources without our explicit written approval. All section headings in these Terms are for organizational convenience only and do not limit or alter the legal effect of any provisions.

Intellectual Property Rights

All content hosted on noviahe.com, including text, designs, graphics, images, videos, audio, interface layouts, databases, trademarks, logos, brand trade dress, software, and all other platform materials, are the exclusive property of NOVIAHE or our licensed partners. These materials are protected by global intellectual property, copyright, and trademark laws.

We grant you a limited, revocable, non-exclusive, non-transferable personal license to access and use the website and its content solely for non-commercial, personal shopping and browsing purposes. No additional rights are implied or granted under these Terms.

You are strictly prohibited from modifying, reproducing, distributing, publicly displaying, republishing, downloading, transmitting, reverse engineering, or creating derivative works of our platform materials. You may not remove, alter, or obscure any copyright, trademark, or proprietary notices displayed on our website.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

All content and information published on noviahe.com is for general reference purposes only. We do not warrant the absolute accuracy, completeness, or timeliness of site content. You agree that any reliance on website information is at your own sole risk.

Historical content displayed on the site is provided for archival reference only and is not updated in real time. We reserve the right to modify or update website content at any time without prior notice, and we are not obligated to revise outdated information. It is your responsibility to monitor site updates and changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

All product prices listed on our website are subject to change without prior notice. We reserve the right to modify, suspend, or discontinue any part of our website services or product offerings at any time, for any reason. We shall not be liable to users or third parties for any price adjustments, service suspensions, or service discontinuations.

SECTION 5 – PRODUCTS OR SERVICES

Access to certain website features and resources may require user registration and submission of accurate personal information. You agree that all information you provide during account registration, checkout, or site interaction is true, current, and complete, and all submitted personal data is governed by our Privacy Policy.

You are solely responsible for maintaining the confidentiality of your account username, password, and all security credentials associated with your noviahe.com account. You agree not to share your account access with third parties and will immediately notify us of any unauthorized account access or security breach. You must properly log out of your account after each session, especially when using public or shared devices.

We reserve the right to disable any user account, username, or access credential at our sole discretion, including if we determine you have violated any provision of these Terms.

Some of our products are available exclusively online through our website, with limited stock quantities, and are subject to our official Return & Refund Policy. We strive to display product colors, images, and descriptions accurately; however, we cannot guarantee color accuracy across all device displays. We reserve the right to limit product sales to specific geographic regions and restrict purchase quantities per user, account, or order. All product descriptions and pricing are subject to adjustment at any time without notice. Any invalid product offers are void where prohibited by law. We do not warrant that all purchased products will meet your personal expectations or that all service errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including duplicate orders, excessive quantity purchases, or orders placed by resellers and distributors. Restrictions may apply to orders placed under the same account, payment method, or shipping/billing address.

You agree to provide complete, accurate, and up-to-date billing, contact, and account information for all purchases. You shall promptly update your account details, including email addresses and payment information, to ensure successful transaction processing and order communication. All return and exchange procedures are governed by our official Return & Refund Policy.

SECTION 7 – PERSONAL INFORMATION

All personal information submitted through our website and collected during user interactions is governed exclusively by our Privacy Policy. By using our website and services, you fully consent to all data collection, usage, and processing practices outlined in the Privacy Policy.

SECTION 8 – THIRD-PARTY LINKS & EXTERNAL RESOURCES

Our website may contain third-party links, embedded content, tools, and services that are not affiliated with or controlled by NOVIAHE. We are not responsible for examining or evaluating the accuracy, security, or legitimacy of any third-party platform content, services, or policies.

We assume no liability for any damages, losses, or issues arising from your access to and use of third-party websites and services. You are solely responsible for reviewing all third-party terms and policies before engaging in any external transactions or interactions. All complaints and claims related to third-party products and services must be directed to the respective third-party provider.

SECTION 9 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website content may contain typographical errors, inaccuracies, or omissions related to product pricing, descriptions, promotions, shipping times, and availability. We reserve the right to correct all errors, update inaccurate information, or cancel affected orders at any time without prior notice.

We are not obligated to update or clarify site content unless required by applicable law. No published site update timestamp shall be deemed confirmation of full content revision or accuracy.

SECTION 10 – ACCEPTABLE USE; PROHIBITED CONDUCT

You may only use our website and services for lawful purposes in compliance with these Terms and all applicable laws. You agree not to engage in any of the following prohibited activities:

• Violate any local, national, or international laws, regulations, or third-party legal rights;
• Infringe upon intellectual property, privacy, publicity, or contractual rights of NOVIAHE or any third party;
• Transmit spam, phishing content, malicious software, viruses, worms, or harmful code through our platform;
• Impersonate any individual or entity, or engage in fraudulent, deceptive, or misleading conduct on our site;
• Disrupt, overburden, damage, or impair the normal operation of our website, servers, databases, or network systems;
• Attempt unauthorized access to our website, user accounts, system data, or security infrastructure;
• Use bots, crawlers, scrapers, automated scripts, or data-mining tools to access or harvest site content without our written authorization;
• Copy, index, cache, mirror, or create datasets from our platform materials for competitive analysis, AI model training, or commercial use;
• Use our website to develop or operate competing products, services, or digital platforms;
• Manipulate product reviews, ratings, promotions, pricing, or order transactions;
• Place automated orders or circumvent site purchase and cancellation restrictions;
• Upload or transmit harmful, illegal, or offensive content via our platform.

We reserve the right to immediately terminate your website access and service usage for any violation of the above prohibited conduct.

SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant that our website service will be uninterrupted, error-free, timely, or completely secure. All website services and products are provided on an “AS IS” and “AS AVAILABLE” basis, without any express or implied warranties, including but not limited to merchantability, fitness for specific purposes, durability, and non-infringement.

You expressly agree that your use of our website and services is at your sole risk. NOVIAHE, our staff, affiliates, and service providers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits, lost data, service interruption losses, or replacement costs arising from your site usage.

In jurisdictions that prohibit liability limitation for incidental damages, our liability shall be limited to the maximum extent permitted by local law.

SECTION 12 – INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless NOVIAHE, our affiliates, partners, suppliers, and staff from all third-party claims, liabilities, damages, legal fees, and expenses arising from your website access, site usage, user content submission, violation of these Terms, infringement of third-party rights, or negligent and fraudulent conduct.

We reserve the right to assume exclusive control of all indemnification defense proceedings, and you agree to fully cooperate with our defense efforts. You may not settle any indemnified claims without our prior written consent.

SECTION 13 – SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable by a competent legal authority, the invalid provision shall be enforced to the maximum legal extent or severed from these Terms. The validity and enforceability of all remaining provisions shall remain unaffected and in full force.

SECTION 14 – TERMINATION

All legal obligations and liabilities incurred by both parties prior to service termination shall survive the termination of these Terms. These Terms remain effective until terminated by either party. You may terminate these Terms by ceasing all use of our website and services.

We may terminate your access to our website and services at any time, without prior notice, if we determine you have violated any provision of these Terms. Upon termination, you remain liable for all outstanding obligations incurred under your account.

SECTION 15 – ENTIRE AGREEMENT

These Terms of Service, together with all referenced site policies and published operating rules, constitute the entire legal agreement between you and NOVIAHE, superseding all prior oral and written agreements, communications, and understandings related to your website usage. No waiver or failure to enforce any provision of these Terms shall constitute a permanent waiver of that provision. Any ambiguities in these Terms shall not be construed against the drafting party.

SECTION 16 – GOVERNING LAW

These Terms of Service and all related website service agreements shall be governed by and construed in accordance with the laws applicable to the headquarters location of NOVIAHE, excluding conflict of law rules. All disputes arising from site usage, product transactions, and policy interpretation shall be subject to the exclusive jurisdiction of the courts of our headquarters jurisdiction.

SECTION 17 – DISPUTE RESOLUTION & CLASS ACTION WAIVER

Prior to initiating arbitration or litigation for any dispute, the claiming party shall submit a written notice detailing the dispute and requested relief. Both parties agree to attempt good faith informal dispute resolution for sixty (60) days following notice receipt. This informal resolution process does not apply to intellectual property infringement claims, unauthorized access violations, security incidents, or legally time-sensitive claims.

All valid disputes, claims, or controversies between you and NOVIAHE shall be resolved by binding individual arbitration, in accordance with the commercial arbitration rules of the American Arbitration Association (AAA). Arbitration proceedings shall be conducted in our headquarters jurisdiction, with one independent arbitrator presiding over all cases.

Both parties waive all rights to participate in class action lawsuits, collective arbitration proceedings, or representative claim processes. All disputes must be resolved on an individual basis only. The arbitrator’s final decision shall be binding and enforceable, with no right of appeal except as required by federal arbitration law.

You may file individual small claims court actions if your claim qualifies for small claims jurisdiction. We reserve the right to seek injunctive relief for intellectual property infringement, security breaches, and unauthorized system access violations.

If any portion of this arbitration provision is deemed unenforceable, the remaining dispute resolution terms shall remain in full legal effect. Both parties waive all rights to jury trials for all disputable matters.

SECTION 18 – ARTIFICIAL INTELLIGENCE & AUTOMATED TOOLS RESTRICTIONS

You are prohibited from using any automated tools, bots, crawlers, scrapers, data-mining software, or artificial intelligence systems to access, copy, extract, monitor, analyze, or train models on our website content, platform data, or user materials without our explicit written approval.

Any AI-enabled features available on our website are provided solely for user convenience. All AI-generated outputs are not guaranteed to be accurate, complete, or suitable for professional use, and you shall independently verify all AI-generated content before reliance.

You may not submit sensitive, confidential, regulated, or personal protected information to any AI tools on our platform. AI features are not a substitute for professional legal, financial, medical, or regulatory advice.

SECTION 19 – UPDATES TO TERMS

We reserve the right to revise and update these Terms of Service at any time. Updated terms will be published on this page with a revised update date. Your continued use of the website following updates constitutes full acceptance of the revised Terms.

NOVIAHE MOBILE MESSAGE PROGRAM TERMS AND CONDITIONS

Last Updated: March 13, 2026

The NOVIAHE mobile SMS/MMS message program (the “Program”) is operated by NOVIAHE. Your participation in the Program constitutes full acceptance of these Mobile Terms and our Privacy Policy. By opting into our mobile message program, you agree to resolve all related disputes through binding individual arbitration, as outlined in the dispute resolution provisions above.

We reserve the right to modify or terminate the Program or any of its features at any time without prior notice. Continued participation in the Program after term updates constitutes acceptance of revised rules.

User Opt In

Users may opt into the Program via official website enrollment forms. By subscribing, you consent to receive recurring automated and manual SMS/MMS marketing and service messages from NOVIAHE to your registered mobile number. Program messages include order updates, account alerts, promotional offers, cart reminders, and brand marketing content.

Program subscription is completely voluntary and is not a required condition for making purchases on our website.

User Opt Out

You may unsubscribe from the Program at any time by replying with the keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to program message numbers. You will receive a one-time confirmation message upon successful opt-out, and no further marketing messages will be sent to your device thereafter.

Only the specified keyword unsubscribe methods are valid. Modified unsubscribe requests or verbal opt-out requests will not be recognized. If you subscribe to multiple NOVIAHE message programs, you must opt out of each program separately.

You may reply HELP to program message numbers for support assistance. We may update program short codes or message numbers at any time, and we are not liable for undelivered opt-out or support messages caused by number changes.

Program Description & Message Frequency

The Program delivers mobile messages related to our apparel products, including active shorts, skorts, casual shirts, skirts, and daily casual wear, as well as order updates, promotional campaigns, and shopping reminders.

We do not charge fees for the Program. All message and data rates incurred through your mobile carrier are your sole responsibility. Message frequency varies based on user interaction and promotional activity.

Program Disclaimer

The Program is provided on an “as-is” basis. We do not guarantee continuous, uninterrupted program service, and we are not liable for delayed or undelivered mobile messages caused by carrier network issues or technical failures. You are solely responsible for providing and maintaining a valid mobile number for program participation.

Participant Requirements & Age Restriction

Program participation requires a two-way messaging enabled mobile device and active mobile carrier service. The Program is not available to users under the age of 13. Users aged 13–18 may only participate with parental or legal guardian consent. By joining the Program, you confirm you meet all age and eligibility requirements under applicable local law.

Prohibited Content

You agree not to send fraudulent, defamatory, threatening, harassing, discriminatory, obscene, or illegal content through the Program. You may not transmit malicious code, protected health information, sensitive personal data, or minor user personal information without legal authorization via program messages.

State Compliance Provisions

We comply with applicable state telemarketing and do-not-call regulations for all U.S. residents, including Florida, Washington, and Oklahoma state laws. Program service messages and direct user response messages are exempt from state telemarketing solicitation rules under applicable legal provisions.

Miscellaneous

You warrant that you have full legal authority to accept these mobile program terms. No waiver of any program provision shall constitute a permanent waiver. If any program term is deemed unenforceable, all remaining terms shall remain in full force. Program updates shall be effective upon posting, and continued participation constitutes acceptance of revisions. All program data practices are governed by our official Privacy Policy.